Notre service d'assistance tél.no.: (Lun-Ven 09:30-17:00 HNEC) +49 40 3999 2118

Droit de retour sur la marchandise

You can cancel your contract within one month without giving reasons in writing (eg letter, fax, e-mail) or - if the goods are delivered before the deadline - by returning the goods. The time limit begins after receipt of this notice in written form resp. after (required) accepting of the conditions before the your onlineshop order, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations in accordance with § 312c Section 2 BGB in conjunction with § 1 Sections 1, 2 and 4 BGB-InfoV and our obligations in accordance with § 312e Section 1 Clause 1 BGB in association with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation or the goods.

The revocation must be sent to:

S-Performance GmbH
Buxtehuder Str. 112b
21073 Hamburg
Germany
Phone: +49 (0)40 3999 2118
Fax: +49 (0)40 3999 2119
E-Mail: info (at) sachsperformance.com

Please include to a return a copy of the bill with a note of your telephone number and your account information.


Consquences

In the case of an effective withdrawal, the mutually received goods and any benefits (eg interest) have to surrendered. Can you give us the performance received whole or in part, only in a deteriorated condition, you must pay us compensation for damages. With the release of things this does not apply if the deterioration is exclusively due to its inspection - as they would in a retail store. For a deterioration of the goods by determination by the accurate determination you need not pay compensation.

Transportable items are to be returned at our risk. You have to bear the costs of return if the delivered goods ordered. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.


The withdrawal does not exist for

* Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not by their nature are suitable for return shipment. Custom-modified clutch kits (includes all part-numbers 3000.xxx.xxx-S) are explicitly excluded from change or return.


Restocking

Goods which were not on stock and had to be ordered, can be withdrawn only with the support of 15% of restocking fee. This is usually the case for SACHS RCS Racing Clutch Systems.
In doubt whether the requested items may require purchase orders, please contact us directly by email or phone!

Repayment

Repayments of credits can take up to 1 week processing for logistical reasons.